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Use case3 min read

Hotel with restaurant: menu, breakfast and information for the room

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What hotel guests want to know

For a hotel with a restaurant, the menu is more than just a list of dishes. Hotel guests want to plan: Will we eat in the house or in the city today? Is the dinner worth it? Is there something for children or for people with allergies?

  • Opening hours of restaurant, bar and breakfast.
  • The current evening menu with prices.
  • Whether a reservation is required.
  • Whether there is room service and what it offers.
  • Information for allergy sufferers, vegetarians, and children.

Room menu

A printed folder in the room quickly becomes outdated and is difficult to clean. A QR code on the desk, nightstand, or room menu leads to the current menu. Guests can browse at their leisure, even if they arrive late.

With a dynamic code, you can change the destination at any time – from the summer menu to the winter menu or to a page with the breakfast offer. With Same-QR, this can also be controlled by time: in the morning the code leads to the breakfast information, from noon onwards to the restaurant menu.

Breakfast times

When is breakfast served? This is one of the most common questions at any reception. A page with opening hours that also shows different times on weekends relieves the team. For this purpose, there is the template Opening Hours & Directions with times for each day of the week and a second time slot per day, for example for breakfast and dinner.

Address external guests

Many hotel restaurants want not only in-house guests but also outside guests. For this to happen, the restaurant must be visible from the outside: with its own entrance or sign, its own Google profile, a menu at the entrance, and a link on the hotel website that also invites non-overnight guests.

A poster with a QR code on the street and flyers in partner businesses show that the restaurant is open to all. With separate codes, you can see how often the menu is accessed from inside and outside.

Guests from all over the world

Hotels often have international guests. For them, understandable descriptions and an allergen label they can read are particularly important. On the digital menu from Same-QR, the allergen legend appears in the language of the guest's mobile phone - German, English, French, Italian or Spanish. The dishes themselves are in the language in which you enter them; an English addition in the description is useful in hotels.

The staff remains the most important point of contact. A digital menu does not replace the conversation, but it answers simple questions before someone has to call.

Typical mistakes in the hotel restaurant

  • Guest folder in the room with menu and times from the last season.
  • Breakfast times on weekends are only known at the reception.
  • The restaurant is not recognizable as public from the outside.
  • Room service menu with dishes no longer offered by the kitchen in the evening.
  • No allergen information for guests who order in the room.

In hotels, information often flows through various departments. A shared, up-to-date source for the menu and times prevents the reception, restaurant, and rooms from providing conflicting information.

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Frequently asked questions

Where is the best place to put the QR code in the room?

Where guests are already looking for information: at the desk, next to the phone, or in the guest folder.

Can I show breakfast and dinner menu via a code?

Yes, with a time-based redirect, the same code leads to the breakfast menu in the morning and to the evening menu later.

Is the menu automatically translated?

No. Only the allergen legend appears automatically in the guest's language. You enter dishes and descriptions yourself.

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